CANCELLATION POLICY
IF YOU WISH TO CANCEL, RESCHEDULE OR AMEND YOUR APPOINTMENT(S) PLEASE BE AWARE THAT WE HOLD A 48 HOUR CANCELLATION POLICY. WE REQUIRE A 50% DEPOSIT FOR EVERY NEW APPOINTMENT BOOKED AT LA BEAUTE.
THIS DEPOSIT WILL BE USED AS PART PAYMENT TOWARDS YOUR SERVICE AND IS FULLY REFUNDABLE SHOULD YOU CANCEL WITHIN 48 HOURS OF YOUR BOOKED APPOINTMENT. ALL DEPOSITS WILL BE USED AS PART PAYMENT TOWARDS YOUR FINAL BILL.
OUR CANCELLATION POLICY IS STRICTLY 48 HOURS FOR ALL CLIENTS. IF WE DO NOT RECEIVE 48 HOURS’ NOTICE TO CANCEL YOUR APPOINTMENT THEN UNFORTUNATELY, YOUR DEPOSIT IS NON-REFUNDABLE.
ALL RETURNING CUSTOMERS WHO FAIL TO TURN UP FOR AN APPOINTMENT WILL BE CHARGED 50% OF THE PREVIOUS SERVICE. WE COMPLETELY UNDERSTAND THAT THINGS CAN HAPPEN AT THE LAST MINUTE AND CAN ASSURE YOU THAT WE WILL BE UNDERSTANDING IN CERTAIN CIRCUMSTANCES.
YOU CAN CANCEL OR AMEND YOUR APPOINTMENT BY CALLING THE SALON ON 01793 954375 OR EMAILING INFO@LABEAUTEHAIR.CO.UK
NO SHOW POLICY
NO-SHOW CHARGE: IF YOU FAIL TO SHOW UP FOR YOUR SCHEDULED APPOINTMENT WITHOUT PRIOR NOTICE, OR IF YOU CANCEL WITHIN 48 HOURS OF YOUR APPOINTMENT TIME, YOU WILL BE CHARGED 100% OF THE SCHEDULED SERVICE FEE.
EMERGENCY CONSIDERATION: WE UNDERSTAND THAT EMERGENCIES HAPPEN. IF YOU BELIEVE YOU HAVE A VALID REASON FOR MISSING YOUR APPOINTMENT, PLEASE CONTACT US AS SOON AS POSSIBLE. WE MAY OFFER A COURTESY WAIVER OF THE NO-SHOW FEE AT OUR DISCRETION.
WHY WE HAVE THESE POLICIES
THIS POLICY IS IN PLACE TO RESPECT THE TIME OF BOTH OUR CLIENTS AND OUR TEAM. MISSED APPOINTMENTS WITHOUT NOTICE AFFECT OUR ABILITY TO SERVE OTHER CLIENTS AND IMPACT OUR BUSINESS. WE APPRECIATE YOUR UNDERSTANDING AND COOPERATION.
THANK YOU FOR CHOOSING LA BEAUTE.
WE LOOK FORWARD TO WELCOMING YOU AND PROVIDING AN EXCEPTIONAL EXPERIENCE AT EVERY VISIT.